Refund

If you are not in tune with your “Tic-Travel Bottle”, return it in like-new* condition in the original packaging within 14 days of delivery.

Please reach out to customer support, for a refund, and explain why you are returning your product. Please provide photo documentation if there is a problem with the unit itself, as we can solve the problem most of the times.

*We do not refund products that are sent back as a result of wrongful usage of the product.

Replacement/parts

If the “Tic-Travel Bottle” is indeed faulty, we will replace it free of charge as long as photo/video documentation is provided – and it does not bear marks of wrongful usage.

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